HOW SPARK FUNDER WORKS!

WHAT IS SPARK FUNDER?

Spark Funder is the University of Glasgow’s online fundraising platform which aims to fund projects and spark endless possibilities.

Spark Funder works with the Chancellor’s Fund to ensure all projects promoted boost the aims and strategic values of the University whilst having the biggest impact on Glasgow and global community. Our Chancellor’s Fund Board, made up of staff, donors, alumni and members of the community, will carefully select projects put forward by the Heads of Colleges and University Services to ensure all projects have the widest reach. The University of Glasgow attracts some of the brightest and most innovative students and researchers from around the world, this site aims to ensure they are never restricted by financial needs and can continue to make a global impact.

WHO IS ELIGIBLE TO CREATE PROJECTS?

Current students, academics, staff and societies at the University of Glasgow are eligible to apply to be funded through the platform.

WHY SHOULD I SUPPORT?

Most people have had a close attachment to a club, society or project during their time at university, college or school. As a result, people are keen to help support similar ventures, to ensure these opportunities are available for others. Often these projects are what really enhance a student's experience but can only be achieved with the support and generosity of people like you.

WHAT IS GIFT AID?

Gift Aid is a tax relief available to UK registered charities, like us. To qualify, gifts must come from a UK taxpayer. The amount of Gift Aid that can be reclaimed on a gift depends on the value of the reward being provided.

HOW CAN I CONTACT PLATFORM ADMINISTRATORS?

If you have any questions about making a gift, setting up a project or a current project on our site please feel free to get in touch at sparkfunder@glasgow.ac.uk.

SUPPORTING A PROJECT

CAN I BE A SUPPORTER?

Of course, and thank you! Anybody can be a donor. All you need to do is click ‘Sponsor This Project’ on one of our projects and follow the screens.

WHEN WILL I BE CHARGED?

Gifts will be processed within 2-3 working days of making your gift.

CAN I MAKE A GIFT ANONYMOUSLY?

Yes. When you make a donation, you will be given the option of displaying: your name and the value of you gift; just your name; or remaining completely anonymous. Please note that you will not be anonymous to the project owner - only to the public.

IS THE VALUE OF MY GIFT MADE PUBLIC?

Not automatically. We leave it entirely up to you to decide whether your name and contribution should be included.

HOW CAN I GET MORE INFORMATION ABOUT A PROJECT?

Our site holds as much information as possible, including the proposal and videos or photos however we understand that some people need more information before they feel they can support, please feel free to email sparkfunder@glasgow.ac.uk.

WHAT INFORMATION ABOUT ME DO YOU GIVE TO THE PROJECT OWNER?

Project owners see your username, the size of your donation, and the reward you've selected. If their project is successful, we'll also give the project owner your email address so that they can contact you regarding your rewards.

WILL YOU NOTIFY ME IF A PROJECT I SUPPORT IS SUCCESSFUL?

Yes. You will receive an email regardless of whether the project is successful or not.

CAN I CANCEL MY GIFT?

When you make a gift, you make a commitment to that project. We, and the project members, would really appreciate it if you don't cancel your gift. If you really really must, you can do so by contacting our office and requesting a reimbursement.

WHAT HAPPENS IF MY CREDIT CARD IS DECLINED?

Don’t worry, if this happens you will be sent a re-pledge link so you can make sure you have the necessary funds available and re-donate.

CAN I CHANGE MY REWARD SELECTION?

Sorry, no. Project owners need to be able to manage the quantity of their rewards, so changes could cause problems for them. You can make another gift if there is a reward you particularly want.

WHEN WILL MY REWARD BE DELIVERED?

When a project is successful, your reward will be delivered at the approximate delivery date stated on the project page. If you would like more information, you can contact the project owner directly through their profile or project page.

WHAT SHOULD I DO IF THE REWARDS HAVENT YET BEEN DELIVERED?

The delivery of rewards is a tough part of the process for project owners, especially where there are large numbers of rewards to send out or they have problems with the organisations producing their rewards. Hopefully, they will communicate any problems to you and we ask for your understanding here. However, if you wish to inquire further, please email sparkfunder@glasgow.ac.uk.

CAN I TRUST THE PROJECT OWNERS?

In terms of a projects ability to deliver, it's up to them to make the case that they can successfully bring their project to life. All projects go through a rigorous application and evaluation process to ensure they have the support, knowledge, passion and experience to achieve their goals. A project will find it very difficult to succeed without enlisting the support of individuals in their network, as well as related organisations, and their institution which is why we carefully select projects who have a good network of people invested in them. In many cases, you will know the project owner, or have heard about the project from a trusted source. Obviously, in these cases, you will have fewer problems of trust. Project owners are encouraged to share links to their personal websites, Facebook groups and Twitter feeds as well as any pages that show work related to the project, or past projects. Still not sure? Ask them a question via their profile or project page. At the end of the day, we leave it to your judgement. If you spot anything you think looks suspicious, there is a button on every project page where you can report suspicious projects.

WANT TO APPLY TO HAVE A PROJECT FUNDED?

WHO CAN CREATE PROJECTS?

If you are a member of staff, student or organisation here at the University of Glasgow and have a project that needs funding then you might be eligible to apply. All applications must be made through the Chancellor’s Fund, to apply click here.

WHAT TYPE OF PROJECTS CAN APPLY?

Do you have a project that could preserve the University’s history or enhance the cultural heritage? Does your project enhance the learning environment, either by providing new technologies or enhancing facilitates? Do you need financial support for research? Do you have an idea that could enhance the student experience? If you said yes to one of these then your project could be eligible for funding. A few rules do apply and you can see these online here.

HOW MUCH FUNDING CAN I APPLY FOR?

Spark Funder supports all sorts of projects from big to small. All projects will receive a basic amount of funding to ensure they are successful enough to get started. They must follow Chancellor’s Fund guidelines. Due to funding, it is rare for the Board to award grants over £7,000, however this will be reviewed on a case by case basis.

DOES MY PROJECT NEED TO OFFER REWARDS?

They aren’t a requirement however we do recommend you have some, they help donors engage with your project and encourage donations. The better and more creative your rewards, the more likely you are to reach your funding target. But you need to remember you need to be able to deliver your rewards, for advice on what you could do check out Hubbub’s Rewards Guide. We will also work with you to put these in place and we will ensure they are delivered to the donors.

WHAT IF MY PROJECT RAISES MORE THAN TARGETED?

We hope your project over achieves, that would be fantastic. If you receive more funds than anticipated, then you can invest the extra funds into the project.

HOW WILL MY PROJECT BE PROMOTED?

We do expect you to help find supporters to achieve your target, mostly we would be looking for you to be an ambassador for your project, promoting updates and developments on social media channels to create a buzz and narrative about your project.

ARE THERE ANY FEES FOR PROMOTING A PROJECT?

We cover the costs of the platform, you will incur no fees for promoting your project.

WHAT WILL MY RESPONSIBILITIS BE?

Donors will ask you questions about your project. They may want more information on your rewards or to ask for more details about how you will carry out your project, or even for more information on you! We ask that you try to respond within 3 working days.

CAN I CHANGE MY EMAIL NOTIFICATION SETTINGS?

Make sure you’re logged in, go to ‘My Account’, and then click on the ‘Settings’ button. You can change your notification settings in the ‘Notifications’ tab. You will only receive emails about projects which you are following. To stop receiving these, go to the project page and click 'Follow' - when the pink heart is absent you won't receive email updates. If you no longer wish to receive our newsletter, click on 'Unsubscribe' at the bottom of any newsletter.

NOTE: Spark Funder works in association with the Chancellor’s Fund. Our projects apply through the Chancellor’s Fund, this means projects considered for the site have been approved and ranked by the Heads of Colleges and University Services before being selected by the Chancellor’s Fund Board. This means all projects selected for Spark Funder met the strategic aims of the University and have the biggest impact on our community both at Glasgow and globally. All projects will receive a basic amount of funding to ensure they are successful enough to get started.